Job Title: Program Administrator
Reports To: Katie Fahey, Executive Director of The People
FLSA Status: Exempt
To Apply: Please submit a resume and cover letter highlighting any nonprofit, administrative and program support experience to email@example.com
About the Organization:
The People is a 501(c)(3) nonprofit organization, focused on bringing Americans together to find common ground around nonpartisan policy reforms. The People embraces diversity and is proud to be an Equal Opportunity Employer.
About the Role:
The Program Administrator serves as a support role within The People, working with all departments to ensure coordination in scheduling, information management, operations, and program execution. As the organization grows, the Program Coordinator will help facilitate that expansion by providing needed support.
The People is a completely remote team, so the Program Administrator must be a driven self-starter, able to work successfully with minimal virtual oversight. The ideal candidate should have excellent oral and written communication skills, and familiarity with G-Suite and Trello is a plus. The remote nature of the organization also means the Program Administrator must be flexible in adjusting and developing new policies and procedures based on best practices and the needs of the team, as well as the ability to travel occasionally for meetings and events (provided it is safe to do so). The People is a nonpartisan organization, and as such is looking for candidates who are able to work directly and respectfully with people from all points of the political spectrum without bias. Benefits include paid vacation, health insurance, and a 401K program.
- Manage our CRM database including data, reporting, emails, and volunteer portal
- Effectively use social media and weekly newsletter for communication and promotions
- Manage Squarespace website updates and maintenance
- Monitor the volunteer intake process
- Manage Human Resources projects including updating the Employee Handbook, Employee Benefits, time card approval, managing expenses, etc.
- Ensure charity compliance
- Act as staff liaison for our governance committee including annual recruitment of board members
- Provide support for events as needed both remotely and onsite
- Assist with creating a fun and engaging workplace and organizational culture
- Provide administrative support for special projects
- Provide support to Executive Assistant in managing the Executive Director’s calendar, making travel arrangements, and maintaining the digital G-Suite system
- Additional tasks/projects as needed
|Oral Communication Skills||Professionalism||Database|
|Written Communication Skills||Diplomacy||Time Management|
|Customer Service||Attention to Detail||Planning|
|Computer Literacy||Social Media||Organizational Ability|
High School Diploma or Equivalent. At least three years prior general office experience required.
The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is a full-time (40+ hrs/week) salaried position with a flexible schedule (working hours are based in the eastern time zone to include 8:30 am daily calls).
To perform this job successfully, an individual should have knowledge of Google Gmail, Docs, Slides, and Sheets; Microsoft Office including Outlook, Excel, Word, and Powerpoint. Other systems: knowledge of Social Media posting, Neon CRM or other similar customer relationship management software is desirable. Squarespace or other web software experience would also be desirable.
This job will potentially require the need to travel up to 5 times a year to participate in team planning meetings as well as an annual assembly with our volunteers (provided it is safe to do so).
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please submit a resume and cover letter highlighting any nonprofit, administrative and program support experience to firstname.lastname@example.org